Frequently Asked Questions

A: At Curated Clothiers, we prioritize authenticity and quality above all. Every designer piece we carry, including our high-end handbags, is meticulously authenticated in the New York showrooms where they are sourced. Our experienced team hand-selects each luxury item to ensure it meets our strict standards for genuineness and craftsmanship. This rigorous process guarantees that our customers receive only genuine, premium designer goods that reflect the elegance and exclusivity of our boutique.

A: At Curated Clothiers, we take pride in offering carefully selected pieces that embody curated elegance. To maintain the integrity of our collection, we follow a strict "I’m yours, no refunds" policy. For in-store purchases, all sales are final unless the item is found to be defective, in which case we will gladly offer an exchange or refund. For online orders, customers may return items within 14 days of receipt for store credit only, provided the items are returned in their original, unworn condition. This policy ensures that every piece remains perfect for our discerning clientele while allowing some flexibility for online shoppers.

A: At Curated Clothiers, we accept a variety of payment methods to ensure a smooth and convenient shopping experience. You can pay using all major credit cards, cash, or checks. Please be aware that we currently do not accept Venmo or Apple Pay. Importantly, we do not pass credit card transaction fees on to our customers, so you can enjoy your curated women's boutique purchases without any added charges. Our goal is to provide both elegance and transparency throughout your shopping journey.

A: While Curated Clothiers is open to the public, we pride ourselves on delivering personalized service to help you discover unique, handpicked pieces that truly express your individual style. If you are interested in a more tailored shopping experience, we invite you to call the store directly to discuss private shopping appointments designed to meet your specific needs. This personalized approach ensures you receive attentive guidance and exclusive access to curated selections in a comfortable, boutique setting.

A: At Curated Clothiers, we proudly offer a carefully curated range of women's apparel in sizes XXS to XL, designed to celebrate and fit a diverse range of body types. Because our collection features pieces from exceptional designers around the world, sizing can vary between brands and individual products. To ensure you find the perfect fit, we highly recommend checking the specific sizing chart provided by each designer on our site. If you have any questions or need personalized assistance, please don’t hesitate to call us. We’re here to help you discover curated elegance tailored just for you!

A: Absolutely! At Curated Clothiers, we understand that the perfect gift lets your loved ones choose their own curated elegance. That’s why we offer physical gift cards available for purchase exclusively at our charming Aiken boutique. Stop by to pick up a beautifully designed gift card, ideal for any occasion, and give the gift of handpicked style and sophistication from our women’s boutique.

A: Once your order from Curated Clothiers is processed, which typically takes 2-3 business days, you will receive a confirmation email containing a tracking number. This tracking number allows you to monitor your shipment through either USPS or UPS, depending on the carrier used. Simply use the provided tracking number on the respective carrier’s website to get real-time updates on your package’s delivery status. This process ensures you can easily follow your Curated Clothiers purchase from our boutique to your doorstep.

A: Curated Clothiers specializes in delivering a personalized shopping experience with carefully handpicked women's apparel and accessories. Currently, we do not offer international shipping; all orders are shipped within the United States only. This approach allows us to maintain the highest standards of quality and service for our clients, ensuring your selections arrive promptly and in perfect condition. We appreciate your understanding and encourage international customers to stay connected with us for future expansion updates.

A: At Curated Clothiers, we understand that your luxury pieces are valuable investments. To preserve their quality and longevity, we recommend professional dry cleaning for your garments or carefully following the specific care labels included with each item. This ensures that delicate fabrics and details are treated appropriately. For jewelry purchased through our boutique, if repairs or servicing are needed, we can often assist by facilitating the return of items to the original designer for professional care. Our goal is to help you maintain the elegance and condition of your curated wardrobe with expert advice and support.

A: Curated Clothiers welcomes service animals to accompany customers, as we strive to provide an accessible and comfortable shopping experience. However, due to the nature of our luxury goods and carefully curated women's fashion collections, we do not allow pets other than service animals on the premises. Because our products are delicate and high-end, any damage caused by a pet will be the responsibility of the pet owner, who will be required to cover repair or replacement costs. This policy ensures that we maintain the quality and elegance that our clientele expects.

A: Yes, Curated Clothiers is committed to providing an inclusive shopping experience. Our boutique is fully ADA-compliant and designed to be accessible to all customers, ensuring that individuals with disabilities can comfortably explore our curated selection of women's fashion in an elegant and welcoming environment.

A: The most convenient parking for Curated Clothiers is located directly out front in the street-side spots along the block. This makes it easy for you to access our boutique quickly and enjoy a seamless shopping experience as you explore our carefully curated selection of elegant women's clothing and accessories.

A: At Curated Clothiers, we do not currently offer a loyalty program or active promotions. However, we encourage you to Join Us through our newsletter to receive exclusive updates and be the first to learn about upcoming events, seasonal collections, and special opportunities tailored to our valued customers. This way, you can stay connected with our boutique and enjoy curated elegance handpicked just for you.

A: You can reach Curated Clothiers, your local women's boutique known for curated elegance, by emailing info@curatedclothiers.com or by calling or texting (803) 844-8180. If you prefer an in-person experience, visit the boutique at 108 Laurens St NW, Aiken, SC 29801, where our team is ready to assist you in finding handpicked, stylish pieces tailored to your taste.

A: We truly value your feedback at Curated Clothiers, as it helps us continue offering curated elegance handpicked just for you. To share your experience, you can leave a review on our Google or Facebook pages. Simply visit either platform, search for Curated Clothiers, and follow the prompts to submit your review. Your insights not only assist us in improving but also help other customers discover our unique women's boutique.